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FAQ

Need help navigating the site or having issues with ordering?

Call e-commerce customer service at 717-396-7100.

 

How do I check the status of my order?

You will receive an acknowledgment of your order by email. You can click on the Order Status button at the top of the website for order details and shipping information. Call e-commerce customer service at 717-396-7100 with any questions or you may email ncollins@apexadv.com with questions.

 

Can I make a return or an exchange?

Worn or washed clothing cannot be exchanged or returned. No custom ordered apparel or close-out items can be returned. Purchaser is responsible for freight both ways on a return or exchange.

Please return items to the address below, and include a copy of the packing slip noting your request for an exchange or refund.

APEX ADVERTISING, INC.
ATTN: RETURNS
2959 OLD TREE DRIVE
LANCASTER, PA 17603

ITEMS CANNOT BE RETURNED AFTER 60 DAYS

 

Need to order custom merchandise or you don't see something on the store?

Please contact Matt Scaccia,
e-mail: mscaccia@apexadv.com
phone: 717-715-0114